We offer a 14 days return policy on our products.
We at Capriole pride our selves for the quality of horse rugs we manufacture and guarantee the quality of all products sold. We will replace or refund any product deemed defected or having defective materials and/or workmanship. Return courier cost in such cases will be bourn by us after photographic evidence is provided via email.
We also understand that sometimes you may select the wrong size or item. In such a case we are happy to replace the item with another item as long as you agree to cover the extra courier cost and any value difference in the replacement item.
To be eligible for refund or replacement all items in question must be returned in their original packing and should be unused. Due to health reasons, any item found to be having residue of soil or animal hair will not be entertained. Items with normal wear and tear or being caught in fencing cannot replace or refund
A proof of purchase i.e. your order invoice will be required to process a return of goods or refund.